Frequently Asked Questions
Please read our FAQ before sending us a message.
You can contact our Customer Service Team email (firstname.lastname@example.org) with questions regarding our products. However, we cannot recommend products for particular ailments nor can we advise on mixing supplements.
No. We are a distribution center. The products on our website, are manufactured by third-party vendors.
We do not give rain checks for coupons, sales, old pricing, etc. All of our prices are subject to change at any time.
Unfortunately, we do not have an exact date on when a product is going to be back in stock. However, you can always provide your email address to be notified when the product is available. Note that providing your email address for out of stock products will not register you for our promotional emails.
We are constantly updating our internal security procedures and enhancing our website to meet the latest and most stringent internet security standards. As an additional level of security, we do not retain or store your credit card information on our servers once your transaction is completed. We even go the extra step of employing McAfee Secure Certification, a 3rd party service which tests and certifies the website security every day to ensure maximum protection from theft and fraud. All of these measures are employed for one goal, and one goal only – keeping all of your personal information completely safe and secure.
We’ll process your order within 24 hours and send you an email confirming your purchase.
Emails are answered in the order received, within 24 hours of receipt, during business days.
Send us an email
We’re always happy to hear from you! If you have questions about your order, our products, or just want to give us feedback on our site, please send an email, call us, or write a letter.
Our goal is to respond to all emails within 24 hours.